PRIVACY POLICY

    Privacy Policy

    Welcome to Insync Learning and Development. We operate the website learninsync.inand provide IELTS, OET, PTE, and other language training services.We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at insync.service@gmail.com.This Privacy Policy governs the privacy terms of our website and the services we provide. Itadheres to the Information Technology Act, 2000 and the Information Technology(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India

     

    1. Information We Collect We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the choices you make. The personal information we collect may include the following:
    ● Personal Identity:
    Name, Date of Birth, Gender.
    ● Contact Details:
    Phone numbers, email addresses, and residential address.
    ● Educational Data:
    Target exam (IELTS/OET/PTE), target scores, previous education, and professional background (e.g., for OET candidates).
    ● Payment Data:
    We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

    2. How We Use Your Information
    We use the information we collect or receive for the following purposes:
    ● To Facilitate Service Delivery:
    To manage your enrollment, track attendance, and provide course materials.
    ● Exam Registration:
    To assist in booking exams with third-party bodies (such as IDP, British Council, or Cambridge Boxhill) on your behalf.
    ● Communication:
    To send you administrative information, such as class schedules, changes to our terms, and policy updates.
    ● Marketing:
    To send you information about new courses, workshops, or promotions that may interest you (you can opt-out at any time).
    ● To Protect Our Services:
    We may use your information as part of our efforts to keep our website safe and secure (e.g., for fraud monitoring and prevention).

    3. Sharing Your Information
    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
    ● Exam Authorities:
    We may share your details with exam conducting bodies (e.g., IDP, OET) solely for the purpose of exam registration.
    ● Service Providers:
    We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, email delivery, hosting services).
    ● Legal Obligations:
    We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. Note: We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

    4. Cookies and Tracking Technologies
    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us analyze web traffic and improve your experience on our site. You can choose to disable cookies through your individual browser options.

    5. Data Security.
    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

    6. Your Privacy Rights
    In accordance with applicable laws, you have the right to:
    ● Access:
    Request copies of the personal data we hold about you.
    ● Rectification:
    Request that we correct any information you believe is inaccurate.
    ● Erasure:
    Request that we erase your personal data, under certain conditions.
    ● Restrict Processing:
    Request that we restrict the processing of your personal data. To exercise any of these rights, please contact us at insync.service@gmail.com.

    7. Grievance Officer
    In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Insync Learning and Development Address: 9/5, Red Cross Road (Monteith Road), Opposite HDFC Bank, Egmore, Chennai – 600008 Phone: +91 99620 91700 Email: insync.service@gmail.com

    8. Updates to This Policy
    We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.